The SSN is the number used by the Department of Defense (DoD) to identify service members and their authorized dependents in all fiscal transactions. Why are Social Security Numbers (SSNs) required for refunds? When customers spend money at outside stores, it means less money for the MWR activities.Ĥ. Every cent we earn goes back to our customers in one form or another. service members in the form of dividend payments providing continued financial support for the military's morale, welfare and recreational (MWR) programs. The Exchange is entrusted to protect the earnings derived from its sales, monies which belong to U.S. Intentionally sacrificing earnings is not a business philosophy to which the Exchange can subscribe. Historically, this has proven to be a flawed business model that has resulted in the failure of a great number of Internet retailers. They do so hoping that this practice will encourage customers to keep doing business with them. Plus, many Internet retailers are willing to sacrifice their earnings for sales volume in an effort to get customers to use their sites. Sometimes there was a slight difference in the features offered.or our price for the item included accessories.or our warranty was better. Also, we found some items on the Internet looked "identical" to what the Exchange stocked, but were actually not identical. Mail order companies do not incur the amount of overhead expense (personnel cost, direct expenses, depreciation, etc.) that traditional brick-and-mortar businesses do. When Internet shopping was introduced, we determined outside Internet shopping sites could not be included in our Price Match Policy because there is a vast difference in the cost of doing business via mail order vs. Why does the Exchange Price Match Policy cover local retail stores and the Exchange Internet site (excluding fine jewelry, collectible giftware, crystal, closeouts, special orders and ), but not cover outside Internet sites? Every cent we earn goes back to our customers in one form or another.ģ. At the same time, we have a financial commitment to support the morale, welfare and recreational (MWR) activities of the Army and the Air Force (i.e., libraries, bowling alleys, gyms, golf courses and more). We must establish our prices to cover operating expenses such as inventory costs, employee salaries, utilities, plus new construction and renovations of existing facilities. We operate almost entirely on money earned from the sale of goods and services, not tax dollars. The Exchange is a "nonappropriated fund" activity. Commissaries are funded by tax dollars and sell groceries and other household merchandise at cost plus a five percent surcharge, which is used to pay for commissary construction and renovation projects. The Defense Commissary Agency (DeCA) is an "appropriated fund" activity. Why doesn’t the Exchange sell merchandise at cost like the commissaries do? If you think your situation is exceptional, case-by-case Exchange Privilege concerns should be addressed with legal and customs officials or Exchange managers.Ģ. Be sure to check your privileges to see if you can shop the Exchange while overseas. Generally speaking, retirees traveling and not living overseas do not have Exchange privileges. I'm a military retiree traveling on vacation in Europe and / or the Pacific. Why do I pay sales tax on Concessionaire purchases?ġ.How do I get a refund for unused Petroleum, Oil & Lube (POL) coupons?.What is the gas pricing policy for OCONUS gas stations?.What is the gas pricing policy for CONUS gas stations?.Why do I pay taxes on gasoline but not on merchandise purchased at the Exchange?.Is fundraising permitted in / on the Exchange facilities?.
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